Frequently Asked Questions
Everything you need to know about InaEssentials products, shipping, and more.
Are InaEssentials products 100% natural?
Yes, we pride ourselves on using organic and natural ingredients sourced directly from our family farms. Our products are free from synthetic fragrances, artificial colors, and harsh chemicals.
How long does shipping take?
We typically process orders within 1-2 business days. Standard delivery usually takes 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your package ships.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are your products tested on animals?
Absolutely not. InaEssentials is committed to cruelty-free beauty. None of our products or ingredients are tested on animals at any stage of production.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I store my floral waters?
To maintain maximum potency and freshness, we recommend storing our organic floral waters in a cool, dark place away from direct sunlight. Some customers prefer keeping them in the refrigerator for an extra cooling effect.